Payments First,
Profits Follow

25th & 26th March 2026
Hall S7, Excel, London

In association with

Co-located with

The largest payments event in Europe

Payments First,
Profits Follow

25th & 26th March 2026
ExCel, London

Co-located with

The largest payments event in Europe

What Refuge Does — Key Services

Refuge provides a wide range of services, including:

  • Refuge accommodation (safe houses): Secure locations for women and children escaping abuse, where they receive emotional and practical support.
  • 24-hour National Domestic Abuse Helpline: A confidential helpline offering advice, information and emergency assistance.
  • Community outreach services: Support for survivors in their own homes or wherever they feel safe, without requiring them to move into a refuge.
  • Independent advocacy and legal guidance: Help with navigating systems such as housing, social services, family courts, immigration and welfare benefits.
  • Children’s services: Emotional and developmental support for children affected by domestic abuse.
  • Culturally-specific and specialist services: Tailored support for diverse communities, disabled women, and those with unique cultural or linguistic needs.
  • Economic abuse support: Guidance for those whose partners have controlled finances, sabotaged employment or restricted access to money.
  • Digital and tech-safety support: Helping survivors secure devices, accounts and digital footprints to prevent online monitoring or harassment.
Impact & Reach
  • Refuge supports thousands of women and children every day across the UK.
  • It addresses multiple forms of violence and exploitation, including:
    • physical and emotional domestic abuse
    • coercive control
    • economic abuse
    • stalking and harassment
    • “honour”-based violence
    • forced marriage
    • human trafficking and modern slavery
    • sexual violence
  • Refuge also trains professionals (including police, educators, and health workers) to improve awareness and response to abuse.
  • Beyond direct services, the charity runs campaigns, advocates for change, and works to influence national policy relating to domestic abuse and women’s safety.
Organisation & Background
  • Founded in 1971 by Erin Pizzey (originally as Chiswick Women’s Aid), Refuge pioneered the first modern domestic violence shelter in the UK.
  • It is a registered UK charity headquartered in London.
  • Its core values include equality, dignity, inclusion, empowerment and survivor-centred practice.
Philosophy & Principles

Refuge is driven by the belief that domestic abuse is rooted in gender inequality and wider social power imbalances. The organisation aims not only to provide immediate safety — but to challenge the societal norms, laws and attitudes that allow abuse to persist.