Payments First,
Profits Follow

25th & 26th March 2026

Excel, London

Co-located with

The largest payments event in Europe

Payments First,
Profits Follow

25th & 26th March 2026

ExCel, London

Co-located with

The largest payments event in Europe

The key challenges facing merchants

Maximising revenue and minimising loss

Improving payment acceptance and reducing failures by offering payment methods that customers prefer and identifying points of failure
Understand fraud patterns, whether that’s professionals exploiting weaknesses in software and process, or fraudulent customer behaviour

Improving customer experience

Investing in smooth checkout experiences to encourage full conversion
Understanding customer behaviour trends and preferences for payment options – BNPL, Pay by bank, cards etc

Reducing running costs and streamlining operations

Understand and negotiate on vendor and scheme fees
Avoid hidden costs – do the services that you pay for actually deliver what you need?
Cut through the noise and identify the actual best solutions for your needs and to create the right tech stack

Reducing compliance strain

Understand upcoming regulations as both opportunity and challenges – open banking, data sharing etc
Improve security against different types of fraud and crime

Leading with strategic decision making

Flip the conversation from payments as a cost centre to a growth tool – what can be achieved for the business?
Invest in analytical tools to understand customer behaviour, best products and fraud patterns
Identify and scale to new markets supported by cross-border payment options